Support

We usually reply within two working days.

Common questions

How do I restore my subscription on a new phone?

Sign in with the same Apple ID, open Quota, and tap Restore on the upgrade screen. Your trips come back through iCloud automatically if iCloud is on.

How do I cancel?

On your iPhone: Settings → your name → Subscriptions → Quota. Cancel at least 24 hours before renewal to avoid the next charge. Refunds are handled by Apple at reportaproblem.apple.com.

Trips aren’t logging automatically

Automatic border detection needs Location set to Always for Quota (Settings → Privacy & Security → Location Services → Quota) and the feature turned on in the app. Low Power Mode can delay detection until you next open Quota.

My day count looks wrong

Counts come from the trips you’ve logged. Check the Trips tab for gaps (Quota flags “unaccounted” periods) or overlapping trips. Counts marked “≈” are estimates. Quota isn’t legal or tax advice — see our Terms.

How do I delete my data?

Profile → Privacy → Delete all data erases your trips and profile from your device and iCloud. To remove analytics or account data we hold, email us. More in our Privacy Policy.

Can I export my history?

Yes — open Profile (the person icon on Today) → Your data → Travel report (PDF) to create a travel record you can share with an adviser.